OAKLAND – At St. Joseph Mercy Oakland, the Life in Community team is working tirelessly to reach out to the area’s most vulnerable in their time of need.
The chaplains, mission specialists, Faith Community nurses, and community health workers collaborate with the local health department and other hospital programs to call people who are involuntarily isolated. This call list contains 1,700 people, with some in the hospital and some at home. These include former volunteers who can no longer come to the hospital, Senior Fit class attendees, cardiac rehab participants, patients and families of patients.
Referrals come daily for people in these circumstances. It is a remarkable telephone ministry offering spiritual care, emotional support, prayer, connection to resources and healing conversation.
These phone calls are making a real difference. Last week, a chaplain and mission colleague worked together to get an isolated community member the prescriptions he needed. The elderly person did not have transportation and was not confident taking the bus, given the COVID-19 pandemic. Fortunately, the team members were able to arrange for the prescription to be delivered.
Another weekly volunteer who is now isolated at home was running out of food. This volunteer usually eats at the hospital and relies on that for at least two daily meals. The Life in Community team arranged for food delivery for the volunteer.
The Life in Community team is working behind the scenes to continue to connect people to each other and the resources of daily life they need, including conversation, social connection, prayer, and love.
Robin and Jim Henderson chose St.
Joseph Mercy Oakland as their hospital to deliver their four children in the
1970s, and have given generously to support vital expansions and innovative
programs throughout the hospital for more than three decades.
kids were born at St. Joe’s. And, since
then, we’ve been able to watch the hospital grow and progress over the years
and have seen the way it helps people and saves peoples’ lives,” explained
Jim as he and Robin accepted the hospital’s Mercy Legacy Award this year,
presented by Shannon Striebich, President, St. Joseph Mercy Oakland.
Throughout the years, the Hendersons have maintained a close relationship
with the hospital and made gifts to support areas of great need.
As part of the 2002 West Wing
Campaign, they made a generous gift that allowed St. Joe’s to establish the
“Robin L. & James E. Henderson Medical Clinic,” a teaching clinic
for residents and fellows at St. Joe’s.
The Clinic provides primary care and specialty services such as
cardiology and pre- and post-surgical care to more than 1,000 patients each
When St. Joe’s Oakland launched the Future
is Now capital campaign, the Hendersons were among its biggest
supporters. The Campaign helped fund the
new Patient Tower, Surgical Pavilion and leading-edge technology that has garnered
six consecutive annual awards as the “Most Wired” Hospital by the
American Hospital Association.
The Hendersons’ insightful giving toward the Campaign allowed St. Joe’s to
implement an incredible technological feature, the Surgical Pavilion’s Patient
Tracking System to transform the waiting experience for family members who are
given regular updates via a screen in the waiting room. Each patient is assigned a number to protect
privacy and when the surgery is complete, the surgeon provides a personal
“It’s just a short period of time in the hospital, but it’s a very
emotional and intense time,” said Jim regarding the wait family members
have during a loved one’s surgery.
The Hendersons have been true partners in St. Joe’s mission providing
support for advanced medical services as well as compassionate and spiritual
healing. Following their gift for the Surgical
Pavilion, they made a gift to name the “Robin L. and James E. Henderson
“This is one
of my favorite spots on campus… it’s just so beautiful. If you haven’t visited the reflection garden,
I invite you to discover the peace and tranquility that patients, colleagues
and guests have come to know,” said Shannon. “The Henderson Reflection Garden is an
Most recently, the Hendersons made a transformational gift to name the “Robin
L. and James E. Henderson Dental Center,” celebrating an ongoing partnership
with the hospital, and meeting one of our community’s greatest needs.
The Hendersons’ inspirational giving has allowed St. Joe’s to expand and
enhance our patient-focused dental center – one of only a few hospital-based
dental centers in the state, providing specialized care to those with
disabilities as well as serving families who are uninsured or financially
Their gift was the
capstone of a two-year campaign to raise funds to expand the dental center. The
expanded clinic has five treatment rooms, a laboratory workspace for the dental
residents, a complete instrument sterilization area, and a private
consultation/classroom area. One of the
treatment rooms has a floor-mounted hoist that can lock into a wheelchair so it
can be tilted back like a dental chair to enhance comfort and safety for
patients while they are receiving dental treatment.
“Regular dental care
and good oral health are essential to overall health, self-esteem and quality
of life,” said Craig C. Spangler, DDS, Program Director Emeritus for the
General Dental Residency. “The
Hendersons, and all those who have supported the clinic, have made it possible
for those patients with barriers to dental care to receive comprehensive dental
treatment while training the dentists of tomorrow.”
generous gift is making a difference for the 600 patients who visit the Dental
Center each year. Some of these patients
have not had dental treatment in many years, and present with treatment challenges
that may be treated in the clinic, or require treatment in the operating room
under general anesthesia.
Jim has shared, “Robin and I view our contributions to St. Joe’s over
the years as something we just wanted to do because we thought we could help a
few people be a little better off than they otherwise would have been. We’re delighted St. Joe’s has been able to
provide that help to so many people in need.”
“Having philanthropic partners like the Hendersons allows St. Joe’s
Oakland to be an innovative leader in health care and to sustain our commitment
to serve all those in need,” said Shannon. “We are grateful and
inspired by Jim and Robin’s vision and ongoing investment in St. Joe’s, our
healing mission, and the patients we serve.”
OAKLAND – Shannon Striebich, president of St. Joseph Mercy Oakland, was honored this morning with the Healthcare Leadership Award, a recognition given by The Michigan Health & Hospital Association (MHA) during its annual membership meeting held on Mackinaw Island. Shannon was selected for the award based on her proven record of providing exceptional leadership to St. Joe’s and her strong commitment to the health and well-being of communities served by the hospital. In addition to the award, MHA also donated $1,000 to Grace Centers of Hope, a charity chosen by Shannon.
Since joining the St. Joe’s administration in 2002, Shannon has held positions of increasing responsibility. In 2016 she was appointed president of the hospital and tasked with completing its $300 million campus rebuild. She was the lead executive on construction of the hospital’s $145 million South Patient Tower and $60 million Surgical Pavilion.
Beyond facility improvements, Shannon has increased St. Joe’s footprint throughout Oakland County. This includes strategic investments into the Clarkston Imaging Center, Waterford Medical Complex and growing the hospital’s physician network — known as the St. Joe’s Medical Group.
During her tenure Shannon has promoted population health through innovative partnerships and improved collaboration with EMS agencies, adoption of award-winning telemedicine technologies, support for the hospital’s Faith Community Nursing Program, and funding of Mercy Support programs, which offer assistance to low-income residents with barriers to care.
Striebich is a servant leader and staunch supporter of the hospital’s 2,500 colleagues. She has helped establish the conditions for their success by developing an award-winning culture, which includes implementation of workplace safety programs, improved colleague engagement, and creation of mutually supportive relationships throughout the hospital.
Shannon has served on the MHA Legislative Policy Panel for three years, is a member of the MHA Keystone Center Board of Directors, and has served on the MHA Quality and Accountability Committee.
With a commitment to education and helping others, Sue and Ray Baber built a legacy of supporting St. Joe’s Oakland, most notably as volunteers and through gifts to establish the Suzanne and Raymond Baber, Jr., Endowed Fund for Nursing Education.
The Path to Giving Sue grew up in a small farming village
near Grand Rapids, but as an avid reader, her mind and dreams were
expansive. Her interests led her to
Central Michigan University where she majored in English and teaching, and
later to University of Michigan for a counseling degree. For tuition, Sue
relied on scholarships and work study roles like cafeteria dishwasher. Her commitment paid off with a 19-year career
in her beloved fields. Fortuitously, Sue also led a Future Nurses Club at the
high school where she taught.
During his life, Ray Baber was an avid supporter of
education. Ray served as a United States Navy Pilot, led General Motors Truck
and Assembly and was the Vice President for Campbell Ewald’s Chevrolet account
team. He knew the value of good training
and accredited education for much of his success. The couple generously supported Kettering
University and Central Michigan University as well as other organizations.
When they retired in 1996, Ray and Sue wanted to give back
to the doctors, nurses and hospital they trusted with their health. They began
to volunteer at St. Joe’s. Ray was a greeter, and Sue was assigned to the
ICU. At first she checked people in and
out, but her diligence and good nature quickly led to greater responsibilities
on the unit. It was during that time Sue began to bond with the nurses.
Making a Difference
“When I was with the nurses in the breakroom, many
shared their interest in education like seminars or advanced degrees, wishing
they had the means. And, I always wanted to do something to help,”
explained Sue. “As patients, Ray and I noticed the staff was very caring
and we were impressed by the hospital’s investment in making staff feel
confident in their roles. We wanted to build on their commitment because
nursing education benefits the nurse, their colleagues, and the patients.”
The Babers’ support has strengthened the nursing education
program, funding an onsite annual conference, off-site seminars, certifications,
and advanced degrees (see sidebar).
“I started at St. Joe’s as a patient care tech, and Sue
always encouraged me to continue my education and broaden my career,” said
Nick Nickolopoulos, Director of Nursing – Medical-Surgical/Critical Care/
Nursing Resource Pool. “She is inspiring. And, Sue and Ray’s gifts have
strengthened the skills and passion of many nurses at St. Joe’s.” Nick is
among the many nurses who became friends with Sue.
And, Sue feels the same way about them. “When I lost
Ray in 2005, returning to my volunteer work at St. Joe’s was really important
to me. I don’t have any siblings – the nurses are like my family.”
Today, at 90 years old, Sue has retired from volunteering
and saves her energy for tai chi and aqua aerobics, “it keeps me
going,” she says. She has stayed connected to the General Federation of
Women’s Clubs Lake Orion, the Daughters of the American Revolution, and St.
Joe’s McAuley Club. And, of course, she continues to read a lot, visit St.
Joe’s (she’s especially fond of the Robin L. and James E. Henderson Reflection
Garden), and remains in touch with many of the nurses at St. Joe’s.
“Our nurses, and ultimately, our patients, are so
fortunate for the Babers’ generosity,” said Dawn Hanson, Nurse Manager ICU
and Scholarship Committee Co-chair. “Sue taught me to be a mentor. It’s an
honor to hold true to the integrity of the Babers’ intentions to help nurses
build resilience, compassion, and expertise. Both personally and as a nurse
leader, I’m extremely grateful to Sue for her friendship and time and to her
and Ray for their foresight and gifts.”
Since the article was
written, The Suzanne and Raymond Baber, Jr., Endowed Fund for Nursing Education
was recognized at the 2019 McAuley Club and Mercy Heritage Society Annual
Appreciation Dinner for its ongoing impact, benefitting more than 50 nurses this
past year through support for ongoing education including scholarships,
graduate residency support, trauma symposiums and national conferences. Nick Nickolopoulos was promoted to Chief
Nursing Officer of St. Joe’s Oakland sister hospital St. Mary Mercy
Nursing Education Achievements 2016-2017
35 Nursing Scholarships (July 2016 – November 2017)
180 nurses attending bi-annual Emergency and Critical Care Conference – onstie at the hospital
3 ICU nurses attended the U.S. Department of Health and Human Services Comprehensive Unitbased Safety Program (CUSP)
Jana McNair, Regional Director of Major Gifts, at 248-858-3556 or Jana.McNair@stjoeshealth.org Craig Peiser, Director of Major Gifts, at 248-858-6142 or Craig.Peiser@stjoeshealth.org Jill Schubiner, Gift Officer, at 248-858-6146 or Jill.Schubiner@stjoeshealth.org